Time Tracking FAQ
- Can I add custom notes for a time entry?
- Can I have two active timers at the same time?
- Do I need to install a browser extension to use TMetric?
- Why does a report display less time than is actually tracked?
- What should I do with 'Timer is longer than 12 hours' alert?
- What does 'Monthly Balance' mean?
Productivity Tracking FAQ
- What data is collected in TMetric?
- How can I delete my activity records?
- How to turn off activity recording?
- How to download user full activity?
Subscription & Billing FAQ
- Do you have volume discounts?
- Do you have discounts for non-profits?
- Do I have to pay for myself even if I only monitor my employees?
- Why 'Proceed to Checkout' button doesn't work?
- I've bought a subscription, why my account wasn't upgraded?
- Can I pay online once a year and remove my credit card information?
- How Can I Get My Invoices for Subscription?
- Can we retire a former team member license, but keep his data for historical purposes?