What should I do with ‘Timer is running longer than 12 hours’ alert?

This alert usually appears when you forget to stop the timer at the end of the previous workday. TMetric doesn’t allow one time entry to run longer than 12 hours. If you work longer than that, take a break or switch to another task.

You won’t be able to continue tracking time until you fix the long-running timer. Enter the time you finished work in the Finished at field, check that the date is correct, and click Fix Timer. If you use the 12-hour time format, make sure AM or PM is set correctly.

Note: Make sure you click Fix Timer. Delete Timer permanently removes the entire time entry.

You can fix the timer in either the web app or TMetric Desktop. For detailed steps, see Long-running timer.