Subscription & Billing FAQ Index
This page contains a list of common questions about our subscription and billing process. Just click any link below and get the answer.
- Do you have volume discounts?
- Do you have discounts for non-profits?
- Do I have to pay for myself even if I only monitor my employees?
- Why 'Proceed to Checkout' button doesn't work?
- I've bought a subscription, why my workspace wasn't upgraded?
- How to Downgrade a Subscription
- How Can I Change my Payment Details?
- How Can I Get My Invoices for Subscription?
- Can we retire a former team member license, but keep his data for historical purposes?
Didn’t find what you were looking for?
If you didn't find what you were looking for, you can make a support request or email us to [email protected]. We'll be glad to help you personally.