Measuring Activity Level and Online Time

This article will explain what an activity level and online time mean and how they are measured and interpreted in TMetric. 

Activity level represents the actual user activity at his workplace, i.e. when a user was typing on a keyboard or moving a mouse.

Online time shows the time a user spends on the computer.

Table of Contents

• How Activity Level is Measured
• How to Interpret Activity Level
• How Online Time is Calculated
• How Online Time should be Interpreted
• How to Record a Particular Type of Activity

How Activity Level is Measured

TMetric desktop starts tracking the user activity once you enable the Record activity levels option and run the timer. 

Activity is measured by 10-minute time periods. Its level depends on how active a user is during this time (mouse movements and keystrokes).

The average value of user activity is displayed in the Team Summary report. All user activity can be viewed on the Activity page. An activity level is presented with a set of grey vertical bars on the timeline. To get the detailed information about an employee’s workday (what tasks he performed and how productively), just click either a required bar or the View Detailed Activity icon. This information is visible to a user and the members with the Owner and Admin roles.

Besides the Activity page, an activity level is also displayed with a set of grey vertical bars on the Time page. To view your user activity, on the Time page, click the menu in the top right, and then check Show User Activity.

How to Interpret Activity Level

User activity is represented by a set of grey vertical bars that are displayed over the timeline. Each bar represents 10 minutes of your work.

The height of a bar depends on how many minutes of the 10-minute span you have been active for. Hover the mouse pointer over the bar to see 2 top time-consuming events for the period. To get a detailed activity report for the period, just click the bar. 

The activity level may vary depending on the tasks: 

• An activity level will be low when a user studies or reads something. 
• Also, an activity level may be low if a user is busy with task planning and thinks his work over.
• An activity level should be high for permanent and routine tasks, which a user performs automatically. 
• When a user types some text, an activity level can be also high. 

Thus, you can compare employees’ activity levels who perform the same work and see which of them works more productively.

How Online Time is Calculated

Online Time is measured only by TMetric Desktop. The desktop app sends user activity within each 10-minute time frame to the server (even a slight movement of a mouse is considered as an activity in this case). If a user was inactive for a 10-minute time period, this time is considered as Offline Time. 

 Online Time is calculated as a percentage of all logged time with user activity.

How Online Time should be Interpreted

Online Time should be interpreted based on the user’s work nature. For instance:

• A chief who spends a lot of time on communication with his employees will have a lower activity level than the one who spends all day working on the computer.
• At the same time, if a person who works at the computer has a low percentage of Online Time, this can indicate that the person often gets distracted at work.

How to Record a Particular Type of Activity 

A workspace owner or admin can specify which user activity to record. In the Workspace Settings, you can easily choose what data to capture either for all users at once or individually. The following options are available:

• Idle time detection - controls inactivity time for a workspace member and enables the timer to automatically stop after a specified time expires. 
• Activity Levels - allows measuring user activity level and online time at his workplace.
• Apps and Sites - allows tracking apps and websites that employees mostly use and visit at work. 
• Screenshots - enables taking screenshots of each monitor when the timer is running. 

Note: A workspace owner or admin can override the activity settings specified in the desktop client.